Jabra Enhance hearing aids, reviewed by audiologists
An over-the-counter option that works like a prescription hearing aid, Jabra Enhance hearing aids set the bar high.
Medically reviewed by
Written by
Updated:
February 24, 2025
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While as many as 432 million adults around the world exhibited hearing loss in 2018, many refuse to seek help or purchase hearing aids because of the expense and stigma. However, as of August 2022, the Food and Drug Administration (FDA) has improved access to affordable, over-the-counter hearing aids, allowing patients to purchase them directly from stores or online.
While this is a tremendous development for many hearing loss patients, it also means there’s a lot of noise to sort through. Almost every over-the-counter hearing aid company claims to offer the best hearing aids on the market.
At audiologists.org, we seek to offer you comprehensive reviews of over-the-counter and prescription hearing aids so you can make the best decision for yourself or your loved one.
Today, we’re taking a look at Jabra hearing aids. Perhaps one of the most notable features of Jabra hearing aids? Unlike some OTC options, they were created by a prescription hearing aid company. ReSound offers medical-grade quality at over-the-counter prices through its Jabra Enhance hearing aids.
But which model is right for your unique hearing needs? We have all the information you need to make an informed decision.
The Jabra Enhance Select 500
Jabra Enhance Select 500
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Basic: $1,795, Premium: $1,995
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Rechargeable - 24 hours on 3-hour charge
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Mild to moderate hearing loss
When the hearing aid giant Jabra released its Enhance Select 300 model, it quickly became one of the most popular listening devices on the market. With prescription-quality sound processing, up to 3 years of virtual clinical care, and impressive battery life, the 300 set a high bar for OTCs. Now, with the release of the Enhance Select 500 model, it’s a question of how much the Danish brand exceeded these standards.
At first glance, there’s not too much difference between the 300 and 500. In addition to the aforementioned perks, both are about the size of a quarter, both have a button you can tap to take calls, and both are behind-the-ear (BTE) style. So how exactly did Jabra improve upon its already impressive 300 model? The changes are small, but notable. For starters, the 500 has Bluetooth LE, which offers Auracast compatibility, energy efficiency, and the ability to connect to multiple sources. It also improves on overall sound quality, even if it’s a minor improvement. The brand also claims it’s smaller than its predecessor, though you’d have to have a keen eye to tell.
Comparisons aside, the Enhance Select 500 is a strong device. It has some cons, particularly the hefty price tag of nearly two grand for the Premium model. Customization and virtual telehealth care can require more tech savviness than some users may prefer. And many wearers report the same tinny echo sound while streaming media that has plagued other Jabra hearing aids.
| Criteria | Jabra Enhance Select 500 |
|---|---|
| Cost | From $1,795 |
| Warranty | Basic: 1 year, Premium: 3 year |
| Battery Type | Rechargeable |
| Bluetooth capabilities | Yes – stream calls and media, Auracast, LE Audio |
| Customization options | Adjust settings remotely through mobile app (Premium only) |
Who are Jabra Enhance Select 500 hearing aids ideal for?
The Jabra Enhance Select 500 is for people with mild to moderate hearing loss. It’s got a lot of tech built into it, so it will attract users who enjoy advanced sound settings and a detailed mobile app. And Jabra’s remote audiology services are perfect for someone looking to manage their condition and device without having to visit a doctor’s office.
That said, the Enhance Select 500 isn’t for everyone. If you’re on a budget, there are far cheaper OTCs on the market that also offer superb audio processing, such as the Sony CRE-E10, which is half the price. They are also only available in the BTE style, so fans of more subtle in-the-ear (ITE) devices should look elsewhere.
The Jabra Enhance Select 300
Jabra Enhance Select 300
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$1,795 to $1,995 per pair
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Rechargeable
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Mild to moderate hearing loss
The Select 300 is billed as Jabra’s most advanced OTC model, and the specs make it easy to see why.
These rechargeable BTE-style devices are based on the acclaimed ReSound OMNIA hearing aid, with four different programs that can be switched through with ease thanks to an on-board push-button.
Dr. Ruth Reisman performs an evaluation of the Jabra Enhance Select 300 on a Verifit 2 test box.
This model comes equipped with Jabra’s proprietary SoundScape technology to deliver high-quality speech-in-noise and noise-canceling features in all kinds of listening environments.
| Criteria | Jabra Enhance Select 300 |
|---|---|
| Cost | $1,795 to $1,995 per pair |
| Warranty |
|
| Rechargeable batteries? | Yes |
| Bluetooth capabilities? | Yes, but some Android devices require wireless accessories to support direct streaming.
Note: Using Bluetooth streaming reduces battery life by about five hours. |
| Customization options |
|
Who are Jabra Enhance Select 300 hearing aids ideal for?
A water-resistant coating and 30-hour battery life make the Jabra Enhance Select 300 a great option for users with active lifestyles. The advanced acoustics in this model will be particularly helpful to people who spend extended periods of time in different noise settings.
The Premium version of the Jabra Enhance Select 300 is available through prescription, but the basic package is programmed like an OTC model. That’s why the Select 300 is only intended for patients with a mild to moderate degree of hearing loss.
The Jabra Enhance Select 50
Jabra Enhance Select 50
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$1,195 – $1,395 per pair
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Rechargeable
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Mild to moderate hearing loss
As the most affordable Jabra Enhance Select model, the Select 50 doesn’t offer as many features as the Select 300 or the Select 100. It does have the same warranty and customer service options as its more robust siblings, and it can still be adjusted using feedback to suit your needs.
If you’re looking for an affordable option to treat mild hearing loss, explore the Jabra Enhance Select 50 and what it has to offer.
| Criteria | Jabra Enhance Select 50 |
|---|---|
| Cost | $1,195 – $1,395 per pair |
| Warranty |
|
| Rechargeable batteries? | Desktop charger with no built-in charge (must be plugged into a wall). Lasts 24 hours on a full charge. |
| Bluetooth capabilities? | Yes, hands-free calls and music streaming on select phones. |
| Customization options |
|
Who are Jabra Enhance Select 50 hearing aids ideal for?
The Jabra Enhance Select 50 hearing aids are best suited for adults who tend toward a quieter lifestyle. Made for calmer, quieter situations, like watching TV at home, these won’t be good for adults with moderate to severe hearing loss.
However, if your particular hearing loss is mild and you simply need assistance clarifying speech and reducing background noise, these are a good, affordable option.
Prescription Jabra hearing aid models available at Costco
The Jabra Enhance Pro 20
Jabra Enhance Pro 20
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$1,599 per pair
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Rechargeable and disposable options
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Mild to moderate hearing loss
In 2023, Jabra released a new “Pro” line of prescription hearing aids available exclusively through Costco. These receiver-in-the-canal (RIC) style models boast an innovative design that features new settings and the addition of a third microphone inside the ear for increased sound clarity.
The Enhance Pro 20 is Jabra’s smallest rechargeable hearing aid to date, and it comes with a lithium ion battery-powered charging case for convenient storage and all-day battery life on a single charge.
| Criteria | Jabra Enhance Pro 20 |
|---|---|
| Cost | $1,599 per pair |
| Warranty | Manufacturer’s warranty available through Costco offers 3-year coverage on all instruments. Includes 2-year loss and damage coverage, but only valid for a one-time replacement. |
| Rechargeable batteries? | Rechargeable and battery-powered options are available. |
| Bluetooth capabilities? | Yes, Bluetooth low energy (LE) audio works with Auracast broadcast audio to connect to public broadcast systems and stream audio directly to the hearing aids.
Note: Using Bluetooth streaming reduces battery life by about five hours. |
| Customization options |
|
Who are Jabra Enhance Pro 20 hearing aids ideal for?
The Jabra Enhance Pro 20 is a solid option for anyone seeking an affordable prescription model to treat mild to moderate hearing loss. Users love how easy they are to use, and the device’s cutting-edge Bluetooth tech ensures it’ll be a top contender in the prescription hearing aid market for years to come.
Unfortunately, the Pro 20 doesn’t feature tinnitus support, and it doesn’t offer as many noise reduction features as ReSound prescription technologies. Since the accompanying smartphone app lacks health and fitness tracking features, these hearing aids may not be suited to users with active lifestyles.
Remember, the Jabra Enhance Pro 20 can only be purchased through Costco with an audiologist’s prescription.
The Jabra Enhance Pro 10
Jabra Enhance Pro 10
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$1,999 per pair
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Rechargeable and disposable options
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Mild to moderate hearing loss
Like the Pro 20, the Jabra Enhance Pro 10 is available exclusively at Costco. They’re commercially available as three different RIC styles: the ultra-discreet Mini-in-the-Ear 60, Receiver-in-the-Ear 61, and Receiver-in-the-Ear 62. This line uses older technology than the Pro 20, but it offers custom in-the-ear options for users with more specialized hearing needs.
The powerful speakers in the Jabra Enhance Pro 10 deliver specialized sound localization for a 150% improvement in speech clarity. All Pro 10 models are equipped with an Environmental Optimizer feature that automatically adjusts sound settings based on the wearer’s environment, as well as a Digital Feedback Suppressor (DFS) that cuts down unwanted feedback without sacrificing amplification.
| Criteria | Jabra Enhance Pro 10 |
|---|---|
| Cost | $1,999 per pair (final price varies by state) |
| Warranty | Manufacturer’s warranty is available through Costco, they offer 3-year coverage on all instruments. It includes 2-year loss and damage coverage, but it’s only valid for a one-time replacement. |
| Rechargeable batteries? | Rechargeable and disposable battery options are available. |
| Bluetooth capabilities?
Note: Using Bluetooth streaming reduces battery life by about five hours. |
Yes, but no Bluetooth capabilities for custom CIC models. |
| Customization options |
|
Who are Jabra Enhance Pro 10 hearing aids ideal for?
The Pro 10’s compact size and ample customization options make it a great choice for anyone concerned with the discretion of their hearing aids. On the other hand, the custom options offered in the Pro 10 series will run you more than a mass-produced model like the Pro 20.
Most of this extra cost covers the manufacture of specialized earmolds, but you can also expect to pay higher maintenance and repair rates with custom hearing aids.
While these hearing aids support direct streaming with Apple and Android smartphones, hands-free phone and video call features are only available for iPhone and iPad. If you’re an Android user who needs a device that supports hands-free calling, we suggest considering a device from Phonak.
3 key takeaways
- Get prescription quality at a fraction of the cost — Jabra Enhance devices are rebranded ReSound hearing aids at over-the-counter prices.
- Jabra Enhance partners with audiologists to offer virtual and in-person support — When it comes to customer service and flexible care, our board of audiologists enthusiastically recommends Jabra Enhance over other over-the-counter options.
- Best for mild-to-moderate hearing loss — Hearing aid wearers with severe hearing loss may require more powerful technology for use in everyday life.
Are Jabra Enhance hearing aids for me?
Unlike some over-the-counter hearing aid options, Jabra Enhance hearing aids are prescription-grade products designed by a team of expert engineers. Made by prescription hearing aid manufacturer Resound, they offer some of the best features when it comes to accessibility, adjustability, and customer support.
However, like with any product, there are a few pain points you will want to be aware of before purchasing Jabra Enhance hearing aids — and you should always consult with an audiologist before making a final decision.
Let’s look at the pros and cons of Jabra Enhance hearing aids.
The pros of Jabra hearing aids
- A medical-grade hearing aid. Jabra Enhance hearing aids are rebranded ReSound hearing aids. ReSound is one of six manufacturers of prescription-grade hearing aids.
- Professional support is available virtually and in person. Jabra Enhance offers 3-years of personalized hearing care with a licensed hearing specialist, partnering with many audiologists in the U.S.
- Customer service and support are excellent. With multiple ways to reach the customer support team, Jabra Enhance’s customer service is some of the best available.
The cons of the Jabra hearing aids
- Severe or profound hearing loss? Look elsewhere. Like most over-the-counter hearing aid options, these will not work well for someone with severe hearing loss. Those suffering from severe or profound hearing loss will want to consider prescription alternatives like Resound.
- Not ideal for patients who are not tech-savvy. While the Bluetooth capabilities and Jabra Enhance Pro app are great improvements for those who know how to navigate compatible smartphones, Jabra Enhance might frustrate adults who struggle with technology.
- No custom fits. Those looking for hearing aids customized to the unique shape of their ear will not find a custom fit with Jabra Enhance hearing aids. What’s more, Jabra Enhance hearing aids are only available as behind-the-ears models.
Customer service
When it comes to customer service, Jabra Enhance offers robust communication. Not only do they list their phone number and email address on their website, but they also offer:
- Video appointments. Virtually meet with specialists who can answer questions about insurance validation.
- Online questionnaire. Their website’s questionnaire assesses whether Jabra Enhance hearing aids are right for you.
- Virtual hearing test. This test is geared toward helping you find the right product to fit your specific hearing needs.
You can schedule a call at your convenience, but they also have a customer service support line in case you have any immediate questions.
Jabra Enhance hearing aids are also sold and programmed by audiologists, so talk with your licensed audiologist to see if Jabra Enhance hearing aids are right for you.
Some quick facts about Jabra Enhance hearing aids
With so many OTC options available on the market, it can be difficult to keep all of them straight. Here are some quick facts to know about Jabra Enhance’s hearing aid options and what they have to offer.
- The Jabra Enhance Select 300 is the most robust model. With automatic volume control and binaural directionality, which allows you to collect and process the sound around you, the Enhance Select 300 promises a more natural hearing experience than other Jabra Enhance models.
- All models offer Bluetooth capabilities. You can listen to music or take phone calls on select smartphones using any of the Jabra Enhance Select models.
- Jabra Enhance offers financing options. You can request to divide the cost of your hearing aids into manageable monthly payments, starting at $39 for 32 months.
- There’s a 100-day trial period. Try any Enhance Select hearing aids for up to 100 days risk-free. If you find they are not for you, you can send them back to Jabra Enhance at no cost.
- They’ve been renamed. If Jabra Enhance feels new to you, it’s because of their rebranding. They were previously called Lively hearing aids.
- Prescription options are now available. Jabra Enhance offers two prescription models, the Enhance Pro 10 and Enhance Pro 20, exclusively through Costco.
Why trust audiologists.org?
The writers, editors, and staff of audiologists.org know the value of accurate, trustworthy information when it comes to hearing health. Because of this, the content we create is reviewed and approved by licensed audiologists, guaranteeing that what you read is factual and science-based. Jabra Enhance hearing aids were reviewed by our board of audiologists, and Dr. Jessica Hinson reviewed this article for accuracy.
What our audiologists say about Jabra Enhance hearing aids
audiologists.org always recommends that you consult with an audiologist before purchasing a hearing aid device. Looking for an audiologist? Check out our Audiologist Explorer and find a provider near you.
Dr. Ruth Reisman
“Jabra Enhance has a lot of brand awareness for reliable audio products. You are ultimately getting a medical-grade hearing aid with professional support since this is a rebranded ReSound hearing aid. Medical clearance should be pursued before putting anything in the ear, but if you are a good candidate and are technologically savvy, this can be a great option for you.”
Dr. Jessica Hinson
“I would absolutely recommend these products when looking for OTC hearing aids. Made by the hearing aid manufacturer of ReSound, they give the user the look and feel of true hearing aids with appropriate expectations. Jabra Enhance partners with audiologists to give patients in-person support.”
Dr. Danielle Morgan
“Out of all of the OTC hearing aid options out there, Jabra Enhance is my favorite option. I would not hesitate to recommend them to my patients that have mild to moderate hearing loss who will not need in-person support. Since Jabra Enhance is designed by GN Group, who also makes ReSound, they are likely a decent quality product for the cost. They are backed by a good warranty and have a great trial period. I am happy that they offer live remote support care and adjustments with an actual licensed hearing care professional.”
What customers say about Jabra Enhance hearing aids
Customers say their favorite feature is…
Many customers comment on the sound quality and the comfort provided by Jabra Enhance hearing aids. This isn’t surprising, given that they are rebranded Resound hearing aids, so they largely feel and operate like prescription hearing aids.
Customers say their least favorite feature is…
Overall, many customers have remarked on the short battery life and some complained of feedback and other technical issues. However, it should be noted that most customer reviews of Jabra Enhance hearing aids are largely positive.
Frequently asked questions
Is the Jabra Enhance 200 hearing aid still available?
The Jabra Enhance 200 was discontinued by Jabra. However, the Jabra Enhance 300 is a very similar model, offering the same technology, including new advanced features.
Who are Jabra Enhance hearing aids made for?
Jabra Enhance Select hearing aids are made for adults with mild to moderately severe hearing loss. Those with severe or profound hearing loss should schedule an appointment with an audiologist to get fitted for a prescription hearing aid. You must be 18 or older to purchase a Jabra Enhance Select hearing aid. It helps if you’re technologically savvy to navigate the app and personalize your experience.
Are Jabra Enhance hearing aids actually hearing aids, or are they amplifiers?
Jabra Enhance offers Bluetooth-enabled hearing aids for more affordable prices than prescription hearing aids. These are not amplifiers, which are not designed for people with hearing loss. Patients with the company’s premium package can have their hearing aids customized based on their hearing test results and consultations with their audiologists, and can personally adjust them using the Jabra Enhance app. If you’re looking for amplification only, note that Jabra Enhance does offer the Jabra Enhance Plus earbuds, which offer hearing enhancement for music and calls. These are not hearing aids but work as true wireless earbuds.
Which Jabra Enhance model should I choose?
Each model offers something a little different for hearing patients. Those with mild hearing loss might find success with the Jabra Enhance Select 50 or the Jabra Enhance Select 100, which offer decent noise reduction and speech enhancement capabilities. For patients with moderate hearing loss, the Enhance Select 300 might be a better option — it offers more support in complex hearing situations and also comes equipped with binaural directionality, which better mimics the natural hearing experience and captures the ambient sound around you.
What is the difference between prescription hearing aids and over-the-counter hearing aids?
Prescription hearing aids are prescribed by your audiologist and programmed according to the results of your professional hearing test. They are often more expensive than over-the-counter hearing aid options. Over-the-counter hearing aids, newly approved by the FDA, can be purchased without a medical exam, prescription, or fitting adjustment by an audiologist. Jabra Enhance offers personal hearing care, with up to three years of remote follow-up care from the comfort of your own home after initial purchase.
Does Jabra Enhance Select offer any in-the-ear options?
Right now, all Jabra Enhance Select products are behind-the-ear hearing aid models. This means that they are visible to the outside observer. However, Jabra Enhance offers several color options, and the Jabra Enhance Select comes in premium colors to best match your hair and skin tones.
Does Jabra Enhance offer prescription hearing aids?
Yes. Jabra Enhance offers two RIC-style prescription hearing aids exclusively through Costco: the Jabra Enhance Pro 10 and the Jabra Enhance Pro 20. A Costco membership is also required to purchase these hearing aids.