Lexie hearing aids, reviewed by audiologists

Powered by audio giant Bose, Lexie hearing aids are an affordable option for patients struggling with mild to moderate hearing loss.

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Lexie Hearing is the brainchild of hearX group, an audiometry group primarily working to provide workplaces and schools with digital hearing tests. It developed the Lexie Lumen hearing aid in July 2020. Lexie Hearing then partnered with Bose, one of the premier audio equipment manufacturers, to produce the Lexie B2 Plus and B1 hearing aids.

The Lexie B2 Plus, Lexie B1, and Lexie Lumen are available for over-the-counter purchase — no prescription needed.

With high praise from our board of licensed audiologists and easy-to-use features, Lexie hearing aids earned 4 of 5 stars in our testing. They might be a perfect option for you or a loved one with mild-to-moderate hearing loss.

Our review of top Lexie hearing aid models

Let’s take a closer look at these three affordable over-the-counter devices in our Lexie hearing aids review.

Lexie B2 Plus

The-Lexie-B2
Lexie B2 Plus

The Lexie B2 Plus also allows you to create Environment Settings, which automatically adjust based on your listening situation. The Lexie B2 Plus has four preset Environment Settings, but you can create more inside the Lexie app.

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The Lexie B2 Plus is a receiver-in-the-canal (RIC) hearing aid equipped with a rechargeable lithium-ion battery. Using the app, you can even out the sound between both ears with the Balance controls or focus on where sounds are coming from with the Directionality feature.

You have two modes: Front and Everywhere. Front mode is ideal for conversations in a restaurant or watching TV, while Everywhere mode can be used while out and about in crowded places.

The Lexie B2 Plus also allows you to create Environment Settings, which automatically adjust based on your listening situation. The B2 has four preset Environment Settings, but you can create more inside the Lexie app.

  • Style: Receiver-in-the-canal (RIC)
  • Cost: $999 per pair (comes with a Care Kit and a Protection Plan)
  • Warranty: 1-year warranty, 45-day, risk-free trial period. Financing options are available through a monthly subscription.
  • Rechargeable batteries? Yes, the Lexie B2 Plus comes with a rechargeable case.
  • Bluetooth capabilities? The Lexie B2 Plus is Bluetooth-enabled and connects to the Lexie app, allowing for self-tuning. However, you cannot stream music or take phone calls.
  • Customization options: These are self-fitting hearing aids, so they are designed to fit your ear specifically. However, they cannot be programmed using a diagnostic hearing test.

 

Pros and cons of the Lexie B2 Plus

Pros Cons
Rechargeable battery 18-hour battery life after the three-hour charge is not as long as prescriptive hearing aids that can last 36-51 hours, even with streaming
Receiver-in-the-canal style makes it more discreet Small style and battery may be challenging for hearing aid users with dexterity issues
Over-the-counter makes it more accessible Not for people with moderately severe to profound hearing loss
Lexie apps let the wearer control the direction the aid focuses sound Limited prescriptive customizations and flexibility aren’t ideal for people with complex hearing needs
Adjustable treble, volume, and bass allow ultimate control of your audio settings Making adjustments for quality sound can be challenging for those who aren’t as accustomed to technology

 

Who are Lexie B2 Plus hearing aids ideal for?

If you want a rechargeable hearing aid, the B2 is your only bet in Lexie’s lineup. It’s simple to use, including the app, so even hearing loss patients who loathe technology should be satisfied with their Lexie B2 Plus device. As a receiver-in-the-canal device, it’s more discreet than behind-the-ear hearing aids like the Lexie Lumen.

Like so many over-the-counter hearing aids, Lexie B2 Plus hearing aids are not meant for customers with severe to profound hearing loss. Instead, you may want to discuss prescription brands like ReSound or Phonak with your audiologist.

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How the Lexie B2 Plus compares to similar devices

The Lexie B2 Plus is an ideal fit for some hearing aid users who see the ability to purchase the device over the counter as a benefit. However, others may want a professional to program their hearing aid, and Lexie’s expert support does not extend this benefit.

Other brands allow people to purchase hearing aids over the counter without sacrificing access to in-person support that allows for fine-tuning adjustments, such as the Jabra Enhance Select 100. Wearers have access to virtual or in-person support through the brand’s board of audiologists. Like the Lexie B2 Plus, the Jabra Enhance Select 100 uses a rechargeable battery and is a receiver-in-canal device. Jabra Enhance users like the additional color options than Lexie devices.

Another comparable option is the Audicus Omni, which is conveniently available online. Rechargeable batteries are an add-on feature with a $400 price tag per aid.  Audicus hearing specialists can continue to make adjustments remotely after a person’s initial fitting, saving time and cost. However, the company’s reputation for customer service is poor. It’s a RIC style device, and Bluetooth connectivity works with Apple and Android devices.

Lexie B1

The-Lexie-B1
Lexie B1

Like the Lexie B2 Plus, the Lexie B1 comes equipped with Balance controls and the Directionality feature. You can also customize your Environmental Settings to adjust to your surroundings and current listening situation.

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Think of the Lexie B1 as a less high-powered version of the Lexie B2 Plus. Like the B2 Plus, it was created in partnership with Bose. The main difference is that it does not come equipped with rechargeable batteries.

However, according to audiologist Dr. Jessica Hinson, you can find replacement batteries in most convenience stores.

Like the Lexie B2 Plus, the Lexie B1 comes equipped with Balance controls and the Directionality feature. You can also customize your Environmental Settings to adjust to your surroundings and current listening situation.

  • Style: Receiver-in-the-canal (RIC)  
  • Cost: $799 per pair (comes with a Care Kit and a Protection Plan)
  • Warranty: 1-year warranty, 45-day, risk-free trial period. Financing options are available.
  • Rechargeable batteries? No, the Lexie B1 batteries are not rechargeable.
  • Bluetooth capabilities? Yes, though, like the Lexie B2 Plus, you cannot stream music or take phone calls with the Lexie B1 hearing aids.
  • Customization options: These are self-fitting hearing aids, so they are designed to specifically fit your ear. However, they cannot be programmed using a diagnostic hearing test.

 

Pros and cons of the Lexie B1

Pros Cons
Over-the-counter adds accessibility Batteries not rechargeable
Self-fitting style can be customized to ear Diagnostic hearing tests are unavailable, potentially reducing the ability to get the best hearing experience
Adjustable settings for volume, bass, and treble allow you to have the best listening experience depending on the circumstances Only available in gray
RIC style is discreet No professional in-person support
Directional microphone enables you to focus sound Not for people with severe to profound hearing loss

 

Who are Lexie B1 hearing aids ideal for?

The Lexie B1 is a good fit for those looking for the features of the B2 at a lower price point. If you’re willing to replace the disposable batteries (an additional charge), the B1 offers many of the same capabilities as the B2. It’s also a receiver-in-the-canal hearing aid, so those looking for a more affordable yet still discreet option can select the B1.

Those with moderately severe to profound hearing loss should not select the Lexie B1. It cannot be customized to a diagnostic hearing test and does not provide the kind of amplification or custom-fit options as prescription hearing aids.

If you have any questions about whether Lexie hearing aids are the right choice for you, speak to or find an audiologist.

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How the Lexie B1 compares to similar devices

The Lexie B1 is a preferred device among users with hearing loss, who like the discreet style and ability to purchase over the counter as perks. The initial cost is less than the B2, though the need to buy batteries adds long-term costs.

The Jabra Enhance Select 50 is an over-the-counter aid with disposable batteries — but the device comes with a year’s supply. The batteries last 3 to 10 days — streaming can cause it to last a shorter period. The price ($1,195 per pair at a basic package) is slightly more than the $799 tag on the B1.

Lexie Lumen

The-Lexie-Lumen
Lexie Lumen

The Lexie Lumen lacks several of the advanced features of the B2 or B1, but it does have Volume Control, Noise Reduction, which minimizes the impact of sounds around you so you can better hear people speaking, and Bluetooth capabilities so you can connect your Lexie Lumen hearing aids to the Lexie app.

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Lexie Lumen hearing aids are the same price as the B1 model. They come with replaceable batteries and several colors, including beige, light gray, and bronze.

The Lexie Lumen lacks several of the advanced features of the B2 or B1, but it does have Volume Control and Noise Reduction, which boosts sound clarity by minimizing the impact of noises, like loud birds, around you so you can better hear people speaking, and Bluetooth capabilities so you can connect your Lexie Lumen hearing aids to the Lexie app.

It also offers Wind Noise Management so you can enjoy your time outdoors, Feedback Management, and Directionality so you may better hear the sounds, like voices at an outdoor work picnic, in front of you.

Lexie Lumen hearing aids have Environmental Settings like the Lexie B2 and B1, but there are no customizable options, just six preset environment/program settings.

  • Style: Behind-the-ear hearing aid
  • Cost: $799 per pair
  • Warranty: 1-year warranty, 45-day, risk-free trial period. Financing options are available.
  • Rechargeable batteries? No, Lexie Lumen hearing aids come with replaceable, not rechargeable, batteries.
  • Bluetooth capabilities? Yes, Lexie Lumen hearing aids can pair with the Lexie app, but they do not stream music or take phone calls.
  • Customization options: You can adjust your Lexie Lumen hearing aids using the Lexie app. They cannot be programmed using a diagnostic hearing test, and you may need to request remote adjustments.

 

Pros and cons of the Lexie Lumen

Pros Cons
The most affordable of the Lexie models Less background noise reduction than in other models
Behind-the-ear style is easier to manage for people with dexterity issues Behind-the-ear design is less discreet than in-the-canal devices
It comes in multiple colors to match skin and hair color No rechargeable batteries
Nano coating reduces the risk of damage from sweat or moisture Only for mild to moderate hearing loss
Over-the-counter availability makes it accessible Not programmed via a diagnostic hearing test and remote adjustments may be necessary

Who are Lexie Lumen hearing aids ideal for?

Lexie Lumen hearing aids are ideal for those with mild hearing loss looking for an affordable hearing aid. People who lead an active lifestyle will enjoy the Nano coating technology to help prevent damage from sweat or moisture. This feature will allow you to enjoy reaching activity goals without removing your device.

If you’re looking for a basic hearing aid to help you better understand conversations and watch TV, this is the Lexie hearing aid for you.

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How the Lexie Lumen compares to similar devices

The Lexie Lumen’s over-the-counter availability and easy-to-manipulate behind-the-ear style make it an accessible option for people with hearing difficulty.

For people looking for a different design, Starkey Evolv AI comes in BTE, RIC, mRIC, ITE, ITC or HS, CIC, and IIC. Moreover, the device uses disposable or rechargeable batteries, giving users more options. These options will increase the cost ($2,365–$5,945 per pair or $1,183-2,973 for one), but expect a higher price tag than the Lumen’s $799. Users cite the sound quality and noise reduction on the Starkey Evolv AI as top functional features.

The Signia Styletto 3AX is a behind-the-ear style device, like the Lexie Lumen. However, its sleek style is fairly discrete (and looks more like a small piece of tech than a hearing device). The batteries are rechargeable, and the price matches ($ 3,098.00), so it’s more expensive than the Lumen.

Comparing the Lexie B2 Plus, B1 & Lumen

Model Style Sound quality Comfort Ease of use Durability
Lexie B2 Plus RIC Very good Very comfortable Mixed reviews Very durable
Lexie B1 RIC Good Very comfortable Easy to use Very durable
Lexie Lumen BTE Good Very comfortable Easy to use Very durable

 

The B1 vs the B2

The B1 and B2 are both RIC models available over the counter. Each boasts Balance control and a Directionality feature, allowing the wearer to focus on sound. The key differences are price and battery.

At $999, the B2 is more expensive than the B1, which is $799. However, you may save money on batteries with a B2, which has a rechargeable battery. The B1 has disposable batteries. Though available at most convenience stores, it costs about $1 weekly.

The B1 vs the Lumen

The B1 and the Lumen are available over the counter and use disposable batteries. However, the designs are different. The Lexie B1 has a RIC style, so it’s more discreet than the BTE design of the Lumen.

That said, people with dexterity issues may have an easier time putting a Lumen in their ears. Both devices are best suited for people with mild to moderate hearing loss due to their over-the-counter nature.

The B2 vs the Lumen

The Lumen is a BTE model, so it’s less discreet than the RIC B2. Additionally, it requires disposable batteries. Both are available over the counter, but the B2 is more expensive at $999 compared to the $799 price tag on a Lumen.

Though both have good sound quality, a wearer may notice less support with background noise when using a Lumen.

3 key takeaways

  1. Lexie hearing aids are simple and easy to use — Even those who aren’t tech-savvy will feel comfortable using these models, controlled by a well-reviewed Apple and Android-friendly phone app.
  2. They were designed by audiologists — Licensed hearing specialists helped research and create these hearing aids along with engineers from one of the world’s largest audio companies.
  3. The models have a discreet design — Those looking for a subtle over-the-counter hearing aid may find it in the Lexie B1 or Lexie B2 Plus.

Are Lexie hearing aids for me?

Compared to other over-the-counter hearing aid options, Lexie offers a relatively affordable option, coming in at under $1,000. The Lexie app is another advantage, allowing you to adjust your device based on your needs. Other over-the-counter brands, like Go Hearing, don’t have this kind of smart technology.

However, there are a few downsides to the Lexie hearing aids as well. They’re not designed for people with moderately severe to profound hearing loss, and while those with sensorineural losses may benefit from the Lexie B2 Plus, B1, or Lexie Lumen, many of our audiologists say that those with conductive hearing loss may want to look into another option.

Here are the pros and cons of the Lexie hearing aids, according to our audiologist review board.

The pros of Lexie hearing aids

  • They are affordable. With the Lexie B2 Plus selling at $999, the B1 selling at $799, and the Lexie Lumen available at $799, Lexie hearing aids are far more affordable than prescription hearing aids.
  • They are adjustable through the Lexie mobile app. The app allows you to adjust your hearing aids based on your surroundings and individual needs.
  • They have robust customer service. With Lexie Experts™ available Monday-Sunday from 9 a.m. to 8 p.m. EST, you will have access to professionals who can answer your questions, make recommendations, and help you troubleshoot your devices.

The cons of Lexie hearing aids

  • Not all Lexie hearing aids are created equal. A single model, the Lexie B2 Plus, comes with rechargeable batteries. The B2 and B1 adjust to different listening environments, but the Lumen only comes equipped with six preset hearing environments.
  • There is no professional, in-person support available. While Lexie offers plenty of customer support online and over the phone via their sales team, there is no guarantee that you will be able to speak with a licensed audiologist about your hearing aids and your individual needs. Additionally, the need for medical or surgical attention has not been addressed without a professional visit.
  • They can’t be programmed to a diagnostic hearing test. The hearing aids are fit to your ear, but you cannot program Lexie hearing aids using a diagnostic hearing test, which means all of your hearing loss needs may not be met.

About Lexie hearing aids

After the Food and Drug Administration (FDA) improved access to affordable, over-the-counter hearing aids, multiple companies have created OTC devices to help hearing loss patients. Here are a few things that set Lexie hearing aids apart from the competition.   

  1. Compared to other OTC brands, they offer both quality and affordability. While the Jabra Enhance may give users prescription-like quality, it comes at a cost. Lexie hearing aids are more affordable and still give the user a quality experience, so long as their hearing loss is mild to moderate.
  2. There’s a 45-day trial period. While this isn’t as generous as other hearing aid brands, which offer up to 100 days, it does give you time to see whether you enjoy a Lexie hearing aid and its various features.
  3. They’re developed and backed by a team of audiologists, engineers, and Bose scientists. According to one of our board reviewers, when it comes to over-the-counter hearing aids, Lexie hearing aids have the research backing and the product support to always be on the cutting edge of the latest and greatest in hearing aid technology.
  4. Lexie hearing aids do not stream music or take calls. Those looking for a streamlined hearing aid may be fine with this, but those who want a hearing aid that can do it all may want to look elsewhere. Other OTC hearing aids, like the Jabra Enhance Select 300, do have this feature.

Customer service

We like that customers can find downloadable user manuals for the Lexie B2, Lexie B1, and Lexie Lumen online. Lexie also supplies users with how-to videos that help you set up your device and a series of FAQs for each one.

You can also reach the company via an online contact form or email, either to the Lexie support team or the Lexie sales team. Lexie Experts™ are available between 9 a.m. and  8 p.m. EST every day to troubleshoot issues with your devices, answer questions, or offer additional support. Lexie does not offer in-person appointments with licensed audiologists or connect customers with local audiologists. This means that customization options are limited. Those looking for custom-fit hearing aids that match the results of their diagnostic hearing test may want to look elsewhere.

Why trust Audiologists.org

Our board of audiologists reviewed Lexie hearing aids to provide objective and useful information based on key factors in people’s decision-making process. They graded Lexie’s hearing aids in the following areas:

  • Cost. The definitions of “reasonable price” and “good value” are relative, and not everyone has much flexibility in this area. Audiologists pointed out helpful information about the cost and what’s included, such as warranty duration and availability of financing options, to help you decide based on your unique budget.
  • Battery. Rechargeable batteries can help people save time and money versus purchasing new ones, but maneuvering may be challenging for people with limited dexterity.
  • Customer service. How much access do you have to knowledgeable Lexie experts? Can you live chat? Troubleshoot via a user-guided video? Is there in-app support? What do customer reviews say about the Lexie experience?
  • Customization. You have a unique hearing profile, ear size, and technology preferences. Customization options, like taking an in-app hearing test, adjusting the typical volume, and fitting services with an audiologist, can be helpful.
  • Do our audiologists recommend it? Dr. Reisman, Dr. Hinson, and Dr. Morgan reviewed each Lexie hearing aid and shared the pros and cons from their perspective as licensed audiologists. In addition to sharing their personal experiences with products, they also explained which Lexie hearing aid (if any) would be the best choice for specific wearers.

What our audiologists say about Lexie hearing aids

Dr. Jessica Hinson
“Lexie hearing devices are an affordable option for those with mild hearing loss who struggle in quiet environments or in low noise. Lexie has both rechargeable and replaceable battery options and a smartphone app to allow for changes on the go. It is also backed by Bose, a reputable audio equipment company.”

Dr. Ruth Reisman
“Lexie hearing aids can be a great option for someone looking for an affordable behind-the-ear device with a rechargeable option. Lexie also simplifies technology for the patient so they do not have to deal with a lot of fancy features that may make the devices less accessible.”

Dr. Danielle Morgan
“Lexie hearing aids are a decent option for patients with mild to moderate hearing loss looking for a simple, easy-to-use product. I like that they were originally researched and designed by audiologists, and they offer remote support seven days a week. They offer both rechargeable and non-rechargeable options. I recommend patients have a diagnostic hearing evaluation before purchasing, so they know for certain whether or not they are a good candidate for Lexie.”

What customers say about Lexie hearing aids

Customers say their favorite feature is…

Many say that Lexie hearing aids are comfortable and easy to use. Those who struggle with mild to moderate hearing loss report serious improvement, especially when it comes to hearing in restaurants or during one-on-one conversations.

Customers say their least favorite feature is…

Some customers have claimed that the wires are too short and that customer service is lacking, especially when it comes to returns. Other users complain that the app does not feel intuitive and that they often struggle with connectivity.

Frequently asked questions

Have Lexie hearing aids been approved by the FDA?

Yes, Lexie hearing aids have been approved by the Food and Drug Administration as legitimate over-the-counter hearing aids suitable for people 18 and older.

Who manufactures Lexie hearing aids?

Lexie hearing aids were created by hearX Group, a company dedicated to providing clinical, screening, and self-test solutions for more cost-effective hearing health care. It helps ensure workplaces protect their employees against hearing loss and wants to provide more hearing health care worldwide.

Are Lexie hearing aids Bluetooth-enabled?

Yes, all Lexie hearing aid models are Bluetooth-enabled. They connect to the Lexie app, which allows you to adjust your hearing aids and select your listening environment to get the most out of your device. However, these devices do not offer direct media streaming via Bluetooth.

Do all Lexie hearing aids come with rechargeable batteries?

No. The Lexie B2 Plus model comes equipped with rechargeable batteries, while the B1 and the Lumen have replaceable batteries. These batteries typically last between 5 and 8 days, depending on use.

Does Bose own Lexie Hearing?

No, Lexie Hearing is owned by hearX Group. Bose partnered with Lexie Hearing to create the Lexie B2 Plus and Lexie B1 hearing aids. However, since Lexie has this partnership with Bose, this means more access to financing and research opportunities, which could mean more advanced developments if the partnership continues.