Lexie hearing aids, reviewed by audiologists
Powered by audio giant Bose, Lexie hearing aids are an affordable option for patients struggling with mild to moderate hearing loss.
We’re reader-supported. When you click on our chosen products, we may receive a commission. Learn more.
3 key takeaways
- Lexie hearing aids are simple and easy to use — Even those who aren’t tech savvy will feel comfortable using these models, controlled by a well-reviewed Apple and Android-friendly phone app.
- They were designed by audiologists — Licensed hearing specialists helped research and create these hearing aids along with engineers from one of the world’s largest audio companies.
- The models have a discreet design — Those looking for a subtle over-the-counter hearing aid may find it in the Lexie B1 or Lexie B2.
Finding the best hearing aid for yourself can be exhausting, especially when you discover how expensive each device can be. And yet, according to the House Institute Foundation for global hearing health, 466 million people worldwide struggle with hearing loss. That’s why so many companies have started to develop over-the-counter hearing aids, which offer relief and support to patients suffering from mild to moderate hearing loss.
Lexie Hearing is the brainchild of hearX group, an audiometry group primarily working to provide workplaces and schools with digital hearing tests. It developed the Lexie Lumen hearing aid in July 2020. Lexie Hearing then partnered with Bose, one of the premier audio equipment manufacturers, to produce the Lexie B1 and B2 hearing aids.
The Lexie Lumen, Lexie B1, and Lexie B2 are available for over-the-counter purchase — no prescription needed.
We’ll take a closer look at each of these three affordable over-the-counter Lexie hearing aids. With high praise from our board of licensed audiologists and easy-to-use features, Lexie hearing aids earned 4 of 5 stars in our testing. They might be a perfect option for you or a loved one with mild to moderate hearing loss.
Some quick facts about Lexie hearing aids
After the Food and Drug Administration (FDA) improved access to affordable, over-the-counter hearing aids, multiple companies have created OTC devices to help hearing loss patients. Here are a few things that set Lexie hearing aids apart from the competition.
- Compared to other OTC brands, they offer both quality and affordability. While the Jabra Enhance may give users prescription-like quality, it comes at a cost. Lexie hearing aids are more affordable and still give the user a quality experience, so long as their hearing loss is mild to moderate.
- There’s a 45-day trial period. While this isn’t as generous as other hearing aid brands, which offer up to 100 days, it does give you time to see whether you enjoy a Lexie hearing aid and its various features.
- They’re developed and backed by a team of audiologists, engineers, and Bose scientists. According to one of our board reviewers, when it comes to over-the-counter hearing aids, Lexie hearing aids have the research backing and the product support to always be on the cutting edge of the latest and greatest in hearing aid technology.
- Lexie hearing aids do not stream music or take calls. Those looking for a streamlined hearing aid may be fine with this, but those who want a hearing aid that can do it all may want to look elsewhere. Other OTC hearing aids, like the Jabra Enhance Select 200, do have this feature.
Are Lexie hearing aids for me?
Compared to other over-the-counter hearing aid options, Lexie offers a relatively affordable option, coming in at under $1,000. The Lexie app is another advantage, allowing you to adjust your device based on your needs. Other over-the-counter brands, like Go Hearing, don’t have this kind of smart technology.
However, there are a few downsides to the Lexie hearing aids as well. They’re not designed for people with severe to profound hearing loss, and while those with sensorineural losses may benefit from the Lexie B2, B1, Trusted Sourceloream ipsum dummy text please ignore.click hereGo to source or Lexie Lumen, many of our audiologists say that those with conductive hearing loss may want to look into another option.
Here are the pros and cons of the Lexie hearing aids, according to our audiologist review board.
The pros of Lexie hearing aids
- They are affordable. With the Lexie B2 selling at $999, the B1 selling at $849, and the Lexie Lumen available at $799, Lexie hearing aids are far more affordable than prescription hearing aids.
- They are adjustable through the Lexie mobile app. The app allows you to adjust your hearing aids based on your surroundings and individual needs.
- They have robust customer service. With Lexie Experts™ available Monday-Sunday from 9 a.m. to 8 p.m. EST, you will have access to professionals who can answer your questions, make recommendations, and help you troubleshoot your devices.
The cons of Lexie hearing aids
- Not all Lexie hearing aids are created equal. A single model, the Lexie B2, comes with rechargeable batteries. The B2 and B1 adjust to different listening environments, but the Lumen only comes equipped with 6 preset hearing environments.
- There is no professional, in-person support available. While Lexie offers plenty of customer support online and over the phone via their sales team, there is no guarantee that you will be able to speak with a licensed audiologist about your hearing aids and your individual needs.
- They can’t be programmed to a diagnostic hearing test. The hearing aids are fit to your ear, but you cannot program Lexie hearing aids using a diagnostic hearing test, which means all of your hearing loss needs may not be met.
Customer service
We like that customers can find downloadable user manuals for the Lexie B2, Lexie B1, and Lexie Lumen online. Lexie also supplies users with how-to videos that help you set up your device and a series of FAQs for each one .
You can also reach the company via an online contact form or email, either to the Lexie support team or the Lexie sales team. Lexie Experts™ are available between 9 a.m. and 8 p.m. EST every day to troubleshoot issues with your devices, answer questions, or offer additional support.
It is important to note that Lexie does not offer in-person appointments with licensed audiologists or connect customers with local audiologists. This means that customization options are limited. Those looking for custom-fit hearing aids that match the results of their diagnostic hearing test may want to look elsewhere.
Models available
The B2 model is the most robust but also the most expensive of the Lexie hearing aid models. There is a payment plan that can help you break up the cost, but you will pay more overall. However, with that monthly payment comes more customer support.
Lexie B2
Available in a light gray, the Lexie B2 is a receiver-in-the-canal hearing aid that comes equipped with a rechargeable lithium-ion battery. Using the app, you can even out the sound between both ears with the Balance controls or focus on where sounds are coming from with the Directionality feature.
You have two modes: Front and Everywhere.
Front is ideal for conversations in a restaurant or watching TV, while Everywhere can be used while out and about in crowded places.
The Lexie B2 also allows you to create Environment Settings, which automatically adjust based on your listening situation. The Lexie B2 has four preset Environment Settings, but you can create more inside the Lexie app.
Lexie B2
The Lexie B2 also allows you to create Environment Settings, which automatically adjust based on your listening situation. The Lexie B2 has four preset Environment Settings, but you can create more inside the Lexie app.
Shop now| Criteria | The Lexie B2 |
|---|---|
| Cost | $999 or $49/month for 24 months (comes with a Care Kit and a Protection Plan) |
| Warranty |
|
| Rechargeable batteries? | Yes, the Lexie B2 comes with a rechargeable case. |
| Bluetooth capabilities? | The Lexie B2 is Bluetooth-enabled and connects to the Lexie app, which allows for self-tuning. However, you cannot stream music or take phone calls. |
| Customization options | These are self-fitting hearing aids, so they are designed to specifically fit your ear. However, they cannot be programmed using a diagnostic hearing test. |
Who are Lexie B2 hearing aids ideal for?
If you want a rechargeable hearing aid, the B2 is your only bet in Lexie’s lineup. It’s simple to use, including the app, so even hearing loss patients who loathe technology should be satisfied with their Lexie B2 device.
As a receiver-in-the-canal device, it’s more discreet than behind-the-ear options like the Lexie Lumen.
Like so many over-the-counter hearing aids, Lexie B2 hearing aids are not meant for customers with severe to profound hearing loss. Instead, you may want to discuss prescription brands like ReSound or Phonak with your audiologist.
Lexie B1
Think of the Lexie B1 as a less high-powered version of the Lexie B2. Like the B2, it was created in partnership with Bose. The main difference is that it does not come equipped with rechargeable batteries.
However, according to audiologist Dr. Jessica Hinson, you can find replacement batteries in most convenience stores.
Like the Lexie B2, the Lexie B1 comes equipped with Balance controls and the Directionality feature. You can also customize your Environmental Settings to adjust to your surroundings and current listening situation.
Lexie B1
Like the Lexie B2, the Lexie B1 comes equipped with Balance controls and the Directionality feature. You can also customize your Environmental Settings to adjust to your surroundings and current listening situation.
Shop now| Criteria | The Lexie B1 |
|---|---|
| Cost | $849 or $47/month for 24 months (comes with a Care Kit and a Protection Plan) |
| Warranty |
|
| Rechargeable batteries? | No, the Lexie B1 batteries are not rechargeable. |
| Bluetooth capabilities? | Yes, though like the Lexie B2, you cannot stream music or take phone calls with the Lexie B1 hearing aids. |
| Customization options | These are self-fitting hearing aids, so they are designed to specifically fit your ear. However, they cannot be programmed using a diagnostic hearing test. |
Who are Lexie B1 hearing aids ideal for?
The Lexie B1 is a good fit for those looking for the features of the B2 at a lower price point. If you’re willing to replace the disposable batteries, the B1 offers many of the same capabilities as the B2. It’s also a receiver-in-the-canal hearing aid, so those looking for a more affordable yet still discreet option can select the B1.
Those with severe to profound hearing loss should not select the Lexie B1. It cannot be customized to a diagnostic hearing test and does not provide the kind of amplification or custom-fit options as prescription hearing aids. If you have any questions about whether Lexie hearing aids are the right choice for you, speak to or find an audiologist.
Lexie Lumen
Lexie Lumen hearing aids are the most affordable Lexie model. They come with replaceable batteries and several colors, including beige, light gray, and bronze.
The Lexie Lumen lacks several of the advanced features of the B2 or B1, but it does have Volume Control, Noise Reduction, which minimizes the impact of sounds around you so you can better hear people speaking, and Bluetooth capabilities so you can connect your Lexie Lumen hearing aids to the Lexie app.
It also offers Wind Noise Management so you can enjoy your time outdoors, Feedback Management, and Directionality so you may better hear the sounds in front of you.
Lexie Lumen hearing aids have Environmental Settings like the Lexie B2 and B1, but there are no customizable options, just 6 preset environment/program settings.
Lexie Lumen
The Lexie Lumen lacks several of the advanced features of the B2 or B1, but it does have Volume Control, Noise Reduction, which minimizes the impact of sounds around you so you can better hear people speaking, and Bluetooth capabilities so you can connect your Lexie Lumen hearing aids to the Lexie app.
Shop now| Criteria | The Lexie Lumen |
|---|---|
| Cost | $799 or $42/month for 19 months |
| Warranty |
|
| Rechargeable batteries? | No, Lexie Lumen hearing aids come with replaceable, not rechargeable, batteries. |
| Bluetooth capabilities? | Yes, Lexie Lumen hearing aids can pair with the Lexie app, but they do not stream music or take phone calls. |
| Customization options | You can adjust your Lexie Lumen hearing aids using the Lexie app. They cannot be programmed using a diagnostic hearing test, and you may need to request remote adjustments. |
Who are Lexie Lumen hearing aids ideal for?
Lexie Lumen hearing aids are ideal for those with mild hearing loss looking for an affordable option. People who lead an active lifestyle will enjoy the Nano coating technology to help prevent damage from sweat or moisture. If you’re looking for a basic hearing aid to help you better understand conversations and watch TV, this is the Lexie hearing aid for you.
What our audiologists say about Lexie hearing aids
Dr. Ruth Reisman
“Lexie hearing devices are an affordable option for those with mild hearing loss who struggle in quiet environments or in low noise. Lexie has both rechargeable and replaceable battery options and a smartphone app to allow for changes on the go. It is also backed by Bose, a reputable audio equipment company.”
Dr. Jessica Hinson
“Lexie hearing devices are an affordable option for those with mild hearing loss who struggle in quiet environments or in low noise. Lexie has both rechargeable and replaceable battery options and a smartphone app to allow for changes on the go. It is also backed by Bose, a reputable audio equipment company.”
Dr. Danielle Morgan
“Lexie hearing devices are an affordable option for those with mild hearing loss who struggle in quiet environments or in low noise. Lexie has both rechargeable and replaceable battery options and a smartphone app to allow for changes on the go. It is also backed by Bose, a reputable audio equipment company.”
What customers say about Lexie hearing aids
Favorite Features
Many say that Lexie hearing aids are comfortable and easy to use. Those who struggle with mild to moderate hearing loss report serious improvement, especially when it comes to hearing in restaurants or during one-on-one conversations.
Least Favorite Features
Some customers have claimed that the wires are too short and that customer service is lacking, especially when it comes to returns. Other users complain that the app does not feel intuitive and that they often struggle with connectivity.
Frequently asked questions
Are Lexie hearing aids approved?
Yes, Lexie hearing aids have been approved by the Food and Drug Administration as legitimate over-the-counter hearing aids suitable for people 18 and older.
Who manufactures Lexie hearing aids?
Lexie hearing aids were created by hearX Group, a company dedicated to providing clinical, screening, and self-test solutions for more cost-effective hearing health care. It helps ensure workplaces protect their employees against hearing loss and wants to provide more hearing health care worldwide.
Are Lexie hearing aids Bluetooth-enabled?
Yes, all Lexie hearing aid models are Bluetooth-enabled. They connect to the Lexie app, which allows you to adjust your hearing aids and select your listening environment to get the most out of your device.
Do all Lexie hearing aids come with rechargeable batteries?
No. The Lexie B2 model comes equipped with rechargeable batteries, while the B1 and the Lumen have replaceable batteries. These batteries typically last between 5 and 8 days, depending on use.
Does Bose own Lexie Hearing?
No, Lexie Hearing is owned by hearX Group. Bose partnered with Lexie Hearing to create the Lexie B2 and Lexie B1 hearing aids. However, since Lexie has this partnership with Bose, this means more access to financing and research opportunities, which could mean more advanced developments if the partnership continues.